We're here to help
Have a question or need assistance? We're happy to help you get the most out of Voxella.
Frequently Asked Questions
No. Recordings stay on-device unless you choose to upload for cloud features. Your privacy is our priority, and you have full control over when and if your recordings leave your device.
Voxella uses on-device transcription where supported by your device. For enhanced accuracy, you can optionally enable cloud processing with your explicit consent. All cloud processing is encrypted and secure.
Yes, whenever you like. You can export your transcripts, summaries, and notes in various formats. Your data belongs to you, and we make it easy to take it with you.
Spaces help you organize your meetings by project, team, or any category you choose. Create separate spaces for work meetings, personal conversations, or client calls to keep everything organized.
Voxella is available for iOS devices. We're working on expanding to other platforms. Check the App Store for the latest system requirements and compatibility information.
Our AI is designed to capture key points, decisions, and action items with high accuracy. The quality improves with clear audio and structured conversations. You can always edit and refine the summaries as needed.
Still have questions?
Can't find what you're looking for? Our support team is here to help.
Email Support
Get help with technical issues, billing questions, or general inquiries.
noreply@beresford.org.ukResponse time: We typically respond within 24 hours during business days.